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Boat bills through Stripe. Open the Stripe billing portal for your card and your invoices:
On the dashboard: Billing > Payment & auto-pay > Card & invoices > Manage billing.

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Card, invoices and receipts

  • Checkout does not add VAT or sales tax on top of the plan price.
  • For an organization, add --org <org>: boat --org acme billing portal. Only the owner can open it.

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Upgrade or downgrade

On the dashboard, click Upgrade to … or Downgrade to … on the Billing tab. The confirm dialog shows the exact charge. A change applies at once, up or down:
  1. A new billing month starts that day.
  2. Stripe credits the unused part of the old plan.
  3. Stripe charges the full price of the new plan, minus that credit.
  4. The new plan’s limits and included time apply at once. The time that you used so far counts against the old plan.
  • When the credit is larger than the new price, Stripe charges nothing. The rest stays as credit for your next invoices.
  • If the card fails, the plan does not change. Your sandboxes keep running on the old plan.
  • A plan change during the free trial ends the trial.

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Cancel the plan

  1. Open Dashboard > Billing.
  2. Click Cancel plan.
  • Boat does not refund the rest of the month after a cancel.
  • Credit packs never expire. They stay on your account.
  • Named snapshots stay. Each one above the first 10 still costs $1.70 a month from your balance.
  • To subscribe again, pick a plan on the Billing tab. You get no second trial.
  • An organization owner cancels the organization plan in the Stripe portal: boat --org acme billing portal.
To cancel a trial, read Free trial. To close the account and delete your data, read Close your account. A close cancels the plan at once.

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Refunds

Boat does not refund unused time in general. Boat refunds by itself in these cases: For any other case, contact support with the invoice number.

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Move a plan between personal and organization

To move from an organization back to a personal plan:
  1. Make your personal account the active wallet: boat org switch personal.
  2. Start a personal plan: boat billing plan 20.
  3. Optional: delete the organization with boat org delete. You must be the owner and the last member.
When you delete the organization:
  • Its plan ends at once. Boat does not refund the rest of the month.
  • Each sandbox goes back to the personal billing of the person who created it.

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Seats

An organization pays one plan price per seat. Seat changes are prorated. Read Seats, limits and caps.