Compliance and uptime - boat

Topic	Answer
SOC 2	In progress
Sandbox uptime	99.95%, measured over the history of all sandboxes
Platform status	Live on status.ascii.dev
Where data is stored	Machines in Germany, Finland and France. Snapshot copies can be stored outside the EU.
Erase your data (GDPR)	Close your account
Report a security issue	Support

Uptime

Sandboxes have an uptime of 99.95%. Boat measures this over the history of all sandboxes.

For the platform (the API, the dashboard, starts and stops), see the live status and its history at status.ascii.dev.
A sandbox that stops answering has its own recovery steps. Read Troubleshooting.
For a production workload, write to support before you launch. Tell us your expected starts per minute and sandboxes at once.

Data location

Sandboxes run on machines in Germany, Finland and France.
Snapshot copies can be stored outside the EU.

How long Boat keeps each kind of data is on Data retention.

Erase data

Need	Page
Erase one sandbox or snapshot	Delete
Keep nothing after a stop	Zero data retention
Erase your whole account (GDPR right to erasure)	Close your account

Report a security issue

Write to support. Put “security” in the subject. Do not post details in public channels such as Discord. For how Boat isolates sandboxes and protects credentials, read Security and isolation.